1. komponenta

Lecture type	Total

* Load is given in academic hour (1 academic hour = 45 minutes)

Getting to know the underlying concepts of cause, development, and conflict resolution in interpersonal relationships.
Adoption of basic terms of cause, development, and conflict resolution:
- setting up rules for improved communication, negotiating skills and conducting negotiating skills participants,
- emotional control and retention of integrity,
- Understanding the time frame,
- Understanding the sensitivity to cultural barriers and the effective use of humour,
- defining the problems and solutions of problems based on participants' interests,
- mediation (third-party involvement, mediation) and the choice and role of the mediator,
- Evaluating and increasing stakeholder interest in solving the problem through mediation
- assisting conflict participants in planning future interactions.
Understanding of Conflict in Interpersonal Relations and Social Skills for Conflict Resolution,
Learning and applying mediation/mediation in conflict resolution.