1. komponenta

Lecture type	Total
Exercises	30
Lectures	30

* Load is given in academic hour (1 academic hour = 45 minutes)

The course covers the definition of hospitality, hotel industry, classification of hotels, types of hotels according to different criteria, hotel processes, hotel standards, the way of establishing an organizational structure, the work and function of the sales department, correspondence with guests in foreign and Croatian languages, reporting methods
As part of the course, students will create a hotel opening project that includes a detailed analysis of the environment, defining services, prices, estimating occupancy, costs (fixed and variable) and, finally, the overall business result

1. Hotelska prodaja i recepcijsko poslovanje, Galičić, V., Ivanović, S. Lapić, M.,, Fakultet za turistički i hotelski menadžment u Opatiji, Opatija, 2005.
2. Hotelska prodaja i recepcijsko poslovanje,, Carev, D., VPŠ Libertas, Zagreb, 2015.
3. Osnove ekonomije - priručnik za nastavu sa zadacima, Sladoljev, J, Veleučilište u Šibeniku, 1. Izadnje, Šibenik, 2015, 2015.

1. Standardi u turističkom ugostiteljstvu,, Prijia, D., Visoka škola za turizam, 2003.
2. Hotelsko poslovanje,, Medlik, S., Ingram, H., Golden marketing, 2002.
3. Menadžerska ekonomija u hotelijerstvu, Vrtiprah, V., Pavlić, I., Sveučilište u Dubrovniku, 2005.

Mandatory course - Regular studij - Tourism management