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Management of quality

Code: 284600
ECTS: 4
Lecturers in charge: Divna Goleš, mag. oec., v. pred. - Predavanja
Lecturers: Divna Goleš, mag. oec., v. pred. - Seminar
Take exam: Studomat
Load:

1. komponenta

Lecture typeTotal
Lectures 30
Seminar 15
* Load is given in academic hour (1 academic hour = 45 minutes)
Description:
The aim of the course is to enable students to evaluate acquired knowledge and competences in the field of quality management and methods/tools that are applicable for establishing, maintaining and improving quality management systems.
Learning outcomes:
  1. Critically assess the significance of quality as a relative category and its indicators
  2. Determine the elements of quality management in a specific business process
  3. Choose a specific method, technique or tool for solving a problem, develop it and propose a solution to it
  4. Argue an opinion about the connection between business excellence and quality awards
  5. Present a approach paper
Literature:
  1. Upravljanje kvalitetom, Lazibat T., Znanstvena knjiga, Zagreb, 2009.
  2. Kvaiteta i sustavi upravljanja kvalitetom, Buntak K. i suradnici, HGK, Zagreb, 2021.
Optional literature:
  1. Alati i tehnike za svaki dan u poslovnom i privatnom životu, Štajdohar-Pađen O., Redak, Split, 2022.
  2. Upravljanje kvalitetom, Šiško Kuliš M., Grubišić D., Sveučilište u Splitu, Ekonomski fakultet Split, 2010.
  3. Upravljanje kvalitetom, Goleš D., Veleučilište u Šibeniku, 2011.
  4. Osnove, metode i alati kvalitete, Banovac E., Kozak D., Maglić L., Sveučilište u Osijeku, Strojarski fakultet Slavonski Brod, 2011.
2. semester
Izborni predmeti - Regular studij - Management
Consultations schedule:
  • Divna Goleš, mag. oec., v. pred.:

    Tuesday / 10:00 – 11:00
    Wednesday / 15:00 – 16:00

    Kabinet: 4
  • Divna Goleš, mag. oec., v. pred.:

    Tuesday / 10:00 – 11:00
    Wednesday / 15:00 – 16:00

    Kabinet: 4

Management of quality